❓ Frequently Asked Questions
What is the maximum power output available?
Our DC fast charging stations support a wide range of power outputs, from 20kW up to a high-capacity 240kW for rapid charging needs.
Which charging standards are supported?
The stations are compatible with global standards including GB/T, IEC 61851 (Type 2), SAE J1772 (Type 1), CCS1, CCS2, CHAdeMO, and NACS.
Can these chargers be managed remotely?
Yes, they support OCPP 1.6J protocol, allowing for remote monitoring and management via WIFI, 4G, or LAN connections.
Are the charging stations suitable for outdoor installation?
Absolutely. With an IP54 protection rating and an operating temperature range of -35°C to +55°C, they are designed to withstand various weather conditions.
What kind of user interface do the chargers have?
Each station is equipped with a 7-inch high-definition touch screen for easy operation, supporting card scanning and QR code mobile payments.
What is the standard warranty for these products?
We provide a 12-month warranty on our charging stations to ensure reliable performance and customer satisfaction.